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From bland to bespoke: How tailored training met staff’s IT needs
BACKGROUND When commercial building company Total Construction carried out annual performance reviews with staff, one area was continually raised. Employees wanted training on how to make the most of their Microsoft Office products. But they didn’t want something generic. They needed training that [...]
Holy Data Breach Batman!
We had an interesting situation recently with one of our clients that highlights the importance of good password security. We got a report of a breach of the client’s network one morning. Our team responded and found that the breach [...]
96% of data breaches can be avoided with training and good security
Out of 245 data breaches reported between 1 April and 30 June, almost one-third were the result of human error, with almost two-thirds coming from malicious or criminal attacks. Those are the disturbing findings in the Office of the Australian Information [...]
How to create an IT strategy to take your business forward
Do you have an IT strategy? In truth, the vast majority of organisations don’t. The completion of IT tasks and spending tends to be reactive which means most businesses are doing too much or too little. Worse, they are missing opportunities [...]
Does your business have an IT plan? The costs, the benefits and the real value of outsourcing IT strategy
Whether a business employs an internal IT person, or a business leader is managing IT themselves, it’s almost impossible to find someone who has the skills and knowledge to manage all aspects of IT. System issues, day to day support, management [...]
Grow your business: Key criteria to choosing a Managed Service Provider
Many businesses are now outsourcing their IT to a Managed Services Provider (MSP). There are good reasons for this. - It’s cheaper than hiring someone on a full-time salary - You can draw on them on an as-needed basis - You’ll [...]
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